Our Happy Customers
“Your team serviced our yard today, and the work done was great. One little thing far exceeded my expectation. They trimmed my plants that were intruding through our rail fence into our neighbor’s yard. This makes me happy and keeps a good neighbor happy.
Your company continually performs well beyond the norm.”
“AMAZING!!! Ralph and the team at Pondscapes were incredible! My husband and I had a DIY pond in Central Phoenix that had more than it’s fair share of difficulties in the last 3 years. We contacted Pondscapes to figure out if our pond was worth keeping and if we could successfully take it off of our aquaponics system and have it running smoothly (and hopefully more maintenance free) on it’s own pump and filter system.
In our first phone conversation, Ralph took the time to listen to my needs, concerns and questions and we determined a time for him to come out to take a look at our existing pond and provide us with an estimate. We discussed the kinds of systems we could go with along with a few extra features (that were optional) like lighting, which we opted not to go with. He gave us an estimate which we thought was fair and very reasonable considering the amount of work that needed to be done. Luckily, he had an opening in his schedule for the following month, so we went ahead and hired him for the job.
Ralph and his team showed up on time (no small task coming from Queen Creek) and did an amazing amount of work in 3 days! We literally went from having a murky, unhealthy looking pond, to a crystal clear, gorgeous pond with a fish cove and water feature in a matter of days!! The best thing is that it is virtually maintenance free and it’s an absolutely stunning feature in our backyard.
We would highly recommend Pondscapes to anyone we know and we hope to use Ralph and his team for our next home!”
“I have attached photos of the Pondless water feature that you installed for us last weekend. I must say, we are very pleased with your work and the effect you created with this water feature. You were very professional in your installation and in the way you handled our concerns about some of the boulders. It’s that type of customer service that will attract new customers and maintain existing ones. We even noted that unlike some other landscape-type companies that you and Evan wore a company uniform while at the job site and that too made an impression on us.
We will be glad to tell our friends, neighbors, and family about our water feature and your company. I plan to put a scaled billboard on my railroad to advertise your company. I will send more photos after I complete the train tunnel and remaining landscaping.”
“Pondscapes built a large koi pond in my back yard two years ago. I was delighted with the beautiful and professional job they did. Amazingly, they did it within the time frame promised-only three days! Since then, when I call with any questions or problems they respond the same day or the next morning with courteous detailed answers and solutions. When several of my pond lights burned out, they came promptly and replaced them. I just recently had my pond completely cleaned out and they did a thorough job.
I cannot tell you how much I enjoy my beautiful pond or how happy I am with the service I receive from Pondscapes. Without reservation I would recommend Pondscapes to anyone!”
“I love my water feature! The experience was great. Although I had the inspiration, Pondscapes “got it” and the execution was beyond my expectations. They listened, dealt with challenges, and responded to meet my requests. What I like most is the quality and responsive service and commitment to a satisfied customer, not only during the installation but months afterwards. I would use them again and have referred them to clients and friends.
You know when something has been done well, from the positive comments and curiosity (“how did they do this?”) from your friends, family, and guests who see it and enjoy it many times over.”
“I am writing to tell you my experience with Pondscapes. It was gratifying to work with a company that lives up to their promises.
On my initial introduction to Pondscapes, they explained their product, the amount of time it would take to install, how much it would cost and the advantage, for me, of the pondless feature. In telling me what day and time to expect the installation, they showed up promptly and worked long and hard all day.The result is a lovely water feature that is totally trouble-free for me. Recently, I have had to put my house up for sale. From the comments of my real-estate agent and prospective buyers, this feature is a big selling point.One last thing… aside from their excellent product, Pondscapes are honest, good-humored, polite and easy to be around.”
“Pondscapes is one of the finest companies you’ll ever find. Their experience and knowledge in aquascapes is riveting. Their client’s needs always come first. Their customer service is second to none. Pondscapes helped us to design the pond we envisioned, and they did it within our budget. We were also repeatedly impressed with the level of dedication and concern they had for us.”